We charge a $7.00 shipping fee per order, (Free if you spend $75.00 or more), to one address . (If you want us to deliver part of your order to someone else, you will need to complete two transactions).
Outer Islands or rural deliveries may cost more. Please contact us so we can give you the additional costs. Perhaps you can get your items delivered to your work place or a family members’ address to keep the shipping costs down.
Special offer periods may apply.
Overnight Delivery (with conditions)
We want you to have your order as soon as possible so we will ensure that it is dispatched the day you placed it. However, we need time to carefully gift wrap your item (if requested) and get it well packed and ready for pick-up, so we will only process orders that have been received before 2.00 pm.
All other orders placed after 2.00 pm will be dispatched the following day. Orders after this time on Friday afternoon and the weekend will be sent out on Monday.
Once your goods are dispatched, we will not be responsible for any late deliveries but we will certainly find out what the problem is and do our best to sort it.
If we are not able to supply the products, in the event of it being sold-out instore during processing or for some other reason beyond our control, we will contact you immediately. If you decide to cancel your order we will refund your money including the shipping costs. If you had other items, and still want them, we will send these out free of charge, and refund you for the out of stock item and shipping the costs associated with your order.
Authority to Leave
All standard delivery orders will be attempted to be personally delivered to you with a signature obtained. However, in a situation where a signature cannot be obtained the courier driver has been given authority to leave the parcel in a safe place, unless a signature has been specifically requested. Any special delivery instructions that have been entered in as part of the checkout process will be followed (e.g., leave in letterbox or at backdoor).
If you would prefer a signed delivery, please leave a note in the Delivery Instructions to let us know.
Physical delivery address required as delivery is by courier
We cannot deliver to a P.O. Box address so please provide a physical address. Delivery will be by Fastway Couriers. An email will be sent to you when the goods are dispatched to enable you to track and trace your order.
For standard item delivery, if you are unavailable to sign for an item when our courier calls, the courier driver has been given authority to leave the parcel in a safe place unless a signature has been specifically requested.
The risk of any loss of, or damage to, the products will pass to you on delivery.
Free local Delivery
Leave your delivery address at the special Instructions for seller box on your shopping cart before you check out. If you are going to pick up from our shop, please indicate.
Delivery outside of New Zealand
We will deliver overseas but please contact us for shipping costs.
If you are unsure or require more information please contact us by;
Phone: 06 868 4791
Mobile: (text ‘please ring me’ and I will give you a call)